Design for Care brings methods and results found effective across healthcare contexts to designers in all situations, illustrated by very current case studies and research. We include & transcend User Experience - as care scenarios are not merely "use" but are complex and multifaceted. We aim to inform information, service, and system designers to make a positive difference in healthcare.

Summary: Healthcare and appropriate, informed care practices are of critical importance to nearly everyone. Healthcare practice is changing, will continue to change and adapt to technology and consumer demands, and its delivery and institutions are changing. Service and product designers need to understand their role in the practices and systems involved in both health services and consumer health information. The notions of appropriate or poor design in healthcare must be removed from the point of application and expanded. It becomes a design imperative to include both the “sharp end” of patient care and the softer management context of systems, practice, decisions, and information. Failures from either end can be equally final.